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Independent Customer Feedback
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PC Customer Reviews

Pitchcare reviews

Feedback for Pitchcare has been compiled from 2688 customer reviews

Date Product Score Customer Comment

Rosate Glyphosate 5L

Service:
Product:
++
++

Service rating : very good service
Product : have not used it yet

Depitox 5L

Service:
Product:
++
NA

Service rating : very good
Product : not used yet

Everedge Classic - Black

Service:
Product:
++
++

Service rating : Clear to follow web site and efficient delivery
Product : Looks just like we envisaged. Looks to be well finished, nice even coating.

Chipco Green 5L

Service:
Product:
++
+

Service rating : I've used Pitchcare for some time now and find them very good - easy to use online and quick delivery.
Product : Though it could seem peculiar to spread green yoghurt on yer lawn - this stuff is very good at stopping a wide range of fungus attack.

Roundup ProBio 360 5L

Service:
Product:
++
++

Service rating : promt delivery
Product : promt delivery

70/30 Fine Turf Top Dressing - 25kg Bag

Service:
Product:
+
++

Service rating : I wish this question was in two sections! The company (Pitchcare) was brilliant. The service couriers (Palletline) was bad. They said that I wasn't at home to take delivery and that I hadn't answered their phone call. Both of these were lies as we made a point of being available for two whole days after the 72hours lead time deilvery and there was no record of the phone call on our log. They then delivered the goods at a different time to what was agreed (afternoon as opposed to 11 am as was also written on the delivery chit). I have had a bad experience with bulk deliveries before and requested as 'sign on delivery'. Unfortunately my neighbour signed for the goods which had been damaged in transit. If pitchcare had identified the courier as Palletline on the web site I would not have placed the order.
Product : The product is very good and was just as described.

Rite-Edge Lawn Edging - Brown

Service:
Product:
++
++

Service rating : fast service and a particularly informative website
Product : Very good quality and exceptionally easy to install

Grassline Heavy Duty Line Marking Paint 10L

Service:
Product:
++
++

great service &fast

Helly Hansen HH WW Beanie - Black

Service:
Product:
++
++

Service rating : Service very nice thanks ossy home services
Product : Service very nice thanks ossy home services

70/30 Fine Turf Top Dressing 1000kg Bulk Bag

Service:
Product:
++
++

Service rating : Prompt and efficient service. Delivery company also very helpful.
Product : Dry, well packaged and easy to spread.

Ampere System Traffic Aerosol Paint

Service:
Product:
++
++

Service rating : First class service
Product : First class product

Precision Blue Spray Pattern Indicator

Service:
Product:
++
++

Service rating : I've always been happy with my dealings with Pitchcare.
Product : I am very happy with this product. My only criticism would be with the difficulty pouring the product from the 5L container, it can go everywhere until you've used a litre.

Lawn Sand 20kg

Service:
Product:
++
++

Service rating : Highly efficient team. From ordering to receipt. My 1st choice for turf products etc
Product : Appears to do what I wanted it to. Easily applied and effective withing a day or two.

Roundup ProBio 360 5L

Service:
Product:
++
++

Service rating : very good
Product : Very good

Cooper Pegler CP5 Knapsack Sprayer 5L

Service:
Product:
++
++

Service rating : quick
Product : robust

Grassline Ultra Concentrate 10L

Service:
Product:
+
NA

PRODUCTS UNUSED TO DATE BUT DELIVERY WAS QUICK

MMC Pro Moss Killer 5L

Service:
Product:
++
++

Service rating : Courteus staff.
Quick and efficient service.
Product : Used this product several times, with excellent results.
Does what it says on the tin.

Ecoplug Max® Tree Stump Killer 100 Plug Pack

Service:
Product:
++
++

Really good easy to use service

EverEdge Classic - Slate

Service:
Product:
++
++

Service rating : we found from ordering to delivery excellent service.
keeping in touch via email on delivery helps to plan.
Product : we are happy with the result. But in insight brown would have been better!

MAX-LINE Platinum Pro Line Marking Paint 10L

Service:
Product:
+
+

Service rating : good service the order came next day
Product : only used twice but will see how it does

Wizard Rake,32 Rubber Tines

Service:
Product:
++
++

Very quick and efficient

Mo Bacter 20kg Bag

Service:
Product:
++
++

Service rating : always speedy delivery.
Product : 1st rate product. worth the money.

Kiln Dried Sand Pallet Of 40x25kg Bags

Service:
Product:
++
++

Service rating : Easy ordering, quality material.
Product : Only problem was I lost two & half bags, there was surplus material around inner packaging but until it was unpacked & stored loss wasn't found, but overall very good.


On 27-Oct-2014 the supplier responded:
We are sorry to hear about the damage to the items you have received. Our couriers take great care when handling all consignments but occasionally damage can occur - we advise all customers to check goods at the point of delivery and sign for goods as 'damaged'. We have contacted you directly regarding this matter.

Customer Services
cs@pitchcare.com
01902440265

Maxwell Advanced Legion 6-5-10 +6Fe Mini

Service:
Product:
++
++

Service rating : I got good advice to purchase the better value Maxwell product.
Product : I have juts put it down on the lawn and have every confidence it will perform as expected.

Helly Hansen Waterloo Set

Service:
Product:
++
+

Service rating : excellent service, prompt delivery.
Product : very good

Green Solutions 5-4-20With Seaweed, Humic Acid & Trace Elements

Service:
Product:
+
+

Service rating : Communication good delivery good
Product : Results to date have been favourable

Helly Hansen HH WW Beanie - Black

Service:
Product:
+
NA

After ordered, got delivery as promise.

XR Extended Release 6-2-12 +Te

Service:
Product:
++
NA

Very fast delivery as always, thanks

Earthway 2050SU Broadcast Spreader

Service:
Product:
++
++

Service rating : Very efficient, good communication and excellent information.
Product : Excellent spreader. The only thing to watch is that the wing-nut which tightens the stop for the maximum rate of delivery doesn't slip. Mine did (entirely my fault) and I delivered twice as much as planned to one area - which fortunately survived nonetheless!

Grazon Pro Paddock Weedkiller 1L

Service:
Product:
++
++

Service rating : I've bought from them before, and I'll buy from them again. Always helpful.
Product : It does what it says on the tin. Just wish it wasn't so expensive.

Rosate Glyphosate 5L

Service:
Product:
++
NA

An excellent service superb delivery system thanks very much

Helly Hansen Waterloo Set

Service:
Product:
+
+

Service rating : Just need a simpler way to pay by BACS transfer
Product : Was free with the order

Tricoflex Hose Pipe 30mm (1 1/4 Inch) 8 Bar Rating

Service:
Product:
++
++

All good arrived as promised.

Micropak KS16 Knapsack Sprayer 16L

Service:
Product:
++
NA

Sound advice. Prompt service.

CP Spray Shield for Sprayers

Service:
Product:
++
++

very rapid response, amazingly quick delivery.

Pro Master 36 Wicket Grass Seed

Service:
Product:
++
++

Service rating : Very easy website and quick service.
Product : First class seed and a good price.

Everris Sportsmaster Autumn 4-12-12

Service:
Product:
++
++

Service rating : Thanks
Product : Thanks

70/30 Fine Turf Top Dressing 1000kg Bulk Bag

Service:
Product:
++
++

Service rating : It was delivered exactly where I needed it to be with no fuss from the driver.
Product : Good quality product.

Micropak KS16 Knapsack Sprayer 16L

Service:
Product:
++
NA

Good value, quick delivery

Everris Greenmaster Pro-Lite Autumn 6-5-10

Service:
Product:
++
+

Always fast delivery

Diamond Aerosol Applicator

Service:
Product:
++
NA

company was excellent , throughout the purchase

MAX-LINE Instant Line Marking Paint 10L

Service:
Product:
++
++

Service rating : Good product choice, excellent delivery.
Product : Does what it says on the tin (container) and great price.

Mo Bacter 7.5kg Bag

Service:
Product:
++
NA

Prompt excellent service.

Medium 50% Shading - Windbreak Netting

Service:
Product:
++
++

Service rating : Delivery within 3 days.
Product : Good quality netting with a knitted seam top and bottom for a wire support.

MMC Pro Moss Killer 5L

Service:
Product:
++
NA

quick delivery

Rosate Glyphosate 5L

Service:
Product:
++
++

Service rating : I found the company very thorough and helpful in all respects making sure you got what you required
Product : I have used this product before and rate it as excellent does the job its required for

70/30 Fine Turf Top Dressing - 25kg Bag

Service:
Product:
--
++

Delivery was very very bad after pitchcare themselves stated it would be delivered on time in came 3 days late.

MossGard Moss Deterrent 5L

Service:
Product:
+
+

Purchasing service was fine however delivery was late because Courier tried to deliver to wrong address

Boughton County Loam 25kg Bags

Service:
Product:
+
+

Service rating : Good Communication and efficient service and delivery.
Product : Good product and value for money

Clinic Ace Herbicide (Glyphosate)

Service:
Product:
+
NA

Service rating : Product arrived within two working days, but as ordered the product on a Friday delivery on Tuesday was fine.
Product : My biggest problem has been working out the dilution rate. Using this product in small areas, when the information talks in grams per hectacre has proved difficult. Anyway I've tried it now and await results.

Merit Turf 5kg

Service:
Product:
++
++

Service rating : Easy to order and respond to any question quickly and efficiently.
Product : It does what is says on the box.

Grassline Ready-Mark Paint 10L

Service:
Product:
++
++

Service rating : Very happy with the service .... annoyed just missed special deal ..... 10 + 3
Product : Works well for my system.

70/30 Fine Turf Top Dressing - 25kg Bag

Service:
Product:
+
++

Service rating : Unfortunately a number of bags were split and it appears they were repackaged as the initial pallet was damaged and another placed underneath. On phoning Pitchcare they were very efficient at arranging for replacement bags to be sent.
Product : Very dry, fine and crumbly top dressing. Easy to work into the lawn and could even pour it into aeration holes.

Roundup Pro Biactive 450 5L Total Weed Control

Service:
Product:

Latest:
Service:
Product:
+++


++

+

Service rating : Very prompt and efficient service.
Product : I find the product works very well and coverage is excellent.


On 21-Oct-2014 the customer changed their rating and added:
Very competitive price for the product and will use Pitchcare again.

Rubberloc® Standard Reinforced Rubber Belting

Service:
Product:
++
++

Service rating : Good stock selection
Product : Good product

Kettering Loam 25kg Bags

Service:
Product:
+
+

Service rating : Very friendly company and dealt with any problems promptly.
Product : Good quality items supplied

Pitchcare Magazine: Single Issues

Service:
Product:
++
++

Service rating : Prompt, professional service.
Product : Very informative magazine.

Johnsons J Wicket

Service:
Product:
++
++

Service rating : Excellent advice and service.
Product : Used before, very good.

Grassline Ultra Concentrate 10L

Service:
Product:
++
+

Service rating : great company
Product : good product

Surrey Gostd 125 Loam 20kg Bags

Service:
Product:
+
++

Service rating : Fine
Product : Good

Maxwell Bullet Soluble Iron

Service:
Product:
++
++

Service rating : Superior stock levels ensures the order is always fulfilled, coupled with a first class delivery service
Product : Have full working knowledge of iron sulphate but this product is particularly superior due to its free flowing nature & solubility

Grassline Heavy Duty Line Marking Paint 10L

Service:
Product:
++
++

Service rating : very speedy service
Product : value for money

Maxwell Turf Food Bio 1 7-3-20 +3MgO

Service:
Product:
++
++

Service rating : Quick delivery and efficient service
Product : Seems to be already having an effect on improving growth and reducing moss

Briteliner Arrow 22L Transfer Wheel Line Markers

Service:
Product:
++
++

Service rating : Quick and easy.Fast delivery.
Product : Good balance.Easy to use .Good lines.

MMC Pro Moss Killer 5L

Service:
Product:
++
++

ordering was simple and effective as usual

LM2 Grass Seed 10kg

Service:
Product:
++
++

Service rating : Quick prompt delivery, and very helpful with telephone query shortly after purchase
Product : Started germinating within 4 days, 4 weeks on now and just cut for the first time, excellent

Maxwell Turf Food Bio 1 7-3-20 +3MgO

Service:
Product:
++
NA

Very helpful sales staff

MMC Pro Moss Killer 5L

Service:
Product:
++
++

Service rating : Fast and efficient service
Product : Used product for many years - does what it says on the tin but be patient - cleaning action does work but needs time!

Play Sand 25kg Bag

Service:
Product:
++
++

Service rating : Great communication and fast delivery
Product : Just as expected

Scotts SR2000 Rotary Seed and Fertiliser Spreader

Service:
Product:
+
+

Delivered as expected.

MAX-LINE Instant Line Marking Paint 10L

Service:
Product:
++
++

Service rating : Very good service and delivery
Product : Very good compared to the more expensive ones on the market

Rubberloc® Standard Reinforced Rubber Belting

Service:
Product:
++
+

Excellent day after order service.

Asteroid Pro 360 Glyphosate Weed Killer 5L

Service:
Product:
++
++

Service rating : Fast and efficient service
Product : I have used the product many times before with excellent results

Cyren Chlorpyrifos 1L

Service:
Product:
++
++

Fair prices and very quick delivery.

LM2 Grass Seed 20kg

Service:
Product:
++
NA

Service rating : Prompt order processing and next day delivery .....couldn't be better
Product : Unfortunate change in expected weather prevented sowing. Will have to wait until the spring to give a rating

Roundup ProBio 360 5L

Service:
Product:
++
++

Service rating : Excellent service.
Product : Just the job.

Grassline Heavy Duty Line Marking Paint 10L

Service:
Product:
++
++

Service rating : Easy on-line order. Prompt delivery
Product : Good stuff. Have been offered a rival to try from another company

Green Solutions 5-4-20With Seaweed, Humic Acid & Trace Elements

Service:
Product:
++
NA

good phone discussion and prompt delivery. very good indeed.

Maxwell Advanced Iron Universal 4+0+4+9Fe Mini 20kg

Service:
Product:
++
++

Service rating : Delivery was diabolical - 3days and masses of phone calls !!!!!Next time it will be
AM delivery !!!
Product : Excellent lawn winter product.

Everris Sportsmaster Autumn 4-12-12

Service:
Product:
+
+

Quick delivery although us of cardboard box to deliver sack of feed is not very green!

Grassline Heavy Duty Line Marking Paint 10L

Service:
Product:
++
+

Cheapest on line for the same product offered by others. Quick and pain free delivery.

Grassline Ultra Concentrate 10L

Service:
Product:
++
NA

Order was delivered very quickly after I made the order online..

Chipco Green 1L

Service:
Product:
++
+

Service rating : Great service. Would use again.
Product : Was using Rayzor b4, and bought Chipco, because I read an article that said it was still the best. Will only be able to make proper judgement after we evaluate its use over the next few months!

Depitox 5L

Service:
Product:
++
+

Competitive prices, prompt delivery,good products.

Mo Bacter 20kg Bag

Service:
Product:
+
NA

Service rating : I have nothing to add
Product : It is far too early to comment on results from using MOP Bacter

Binder's K Pitch Dressing 25kg Bags

Service:
Product:
++
NA

Efficient and quick

Everris ProTurf 12-5-20 +4MgO (2-3 Months)

Service:
Product:
++
++

Service rating : Again fast delivery with easy on line ordering, and good value products.
Product : A good product that spreads well.

Everris Sportsmaster Cleanrun Pro 10-2-4

Service:
Product:
+
++

One of the bags was split on receipt, I managed to recover about 3/4 of the quantity.

Rosate Glyphosate 5L

Service:
Product:
+
NA

quick service

LM2 Grass Seed 10kg

Service:
Product:
++
NA

Quick delivery

Rosate Glyphosate 5L

Service:
Product:
++
++

Service rating : Very good service - quick delivery
Product : As described - very evective

Pitchcare Magazine: Single Issues

Service:
Product:
++
++

Service rating : Pitchcare are excellent although, on this occasion, I have had cause to complain about the delivery service (which they contract out as I understand). The driver was "unable" to negotiate a satisfactory drop location plus we now find one bag opened and a number of others torn.Awaiting input from our cricket hosts where the loam was delivered to.
Product : Brilliant - masses of good articles on renovation which we are trying to understand and apply to our pitch

70/30 Fine Turf Top Dressing - 25kg Bag

Service:
Product:
++
+

Service rating : Great customer service
Product : Dry and easy to spread

MMC Pro Moss Killer 5L

Service:
Product:
++
+

Service rating : Four days from order to delivery, well packaged, no problems.
Product : Instructions are clear and simple, applied as directed and results in four days. Have experienced some re growth but 6 months moss free. Not sure if there's a longer life product but if there is I've yet to find it. Meantime, I would recommend this product.

MAX-LINE Instant Line Marking Paint 10L

Service:
Product:
++
+

Someone called me to let me know the paint was out of stock and would I like an alternative product quickly. I said I would wait for the product I ordered and they agreed to send Saturday morning (at no extra charge) if the paint landed with them on Friday. The paint was with me Saturday morning! Excellent customer service.

Ampere System Traffic Extra Aerosol Paint

Service:
Product:
+
-

Service rating : Good service
Product : Sprays on well but longevity is a real problem, it wears away so quickly.


On 28-Oct-2014 the supplier responded:
Product :Thank you for your feedback. A member of our technical team has contacted you directly to discuss the issues you have reported. You have received some advice regarding an alternative product which we hope you have found is more suitable for your needs ? Please do not hesitate to contact us should you have any further queries or require advice on any of our product ranges.

Customer Services
cs@pitchcare.com
01902440265

Everris Sportsmaster Renovator Pro 10-2-4

Service:
Product:
++
NA

Service rating : Excellent communication and delivery , was put in building as requested, give the delivery man a pat on the back,although he'd prefer an extra tenner in his wages!
Product : Havent a clue, been to wet to use, and in any case was bought for spring use

Relay Turf 5L

Service:
Product:
++
++

Service rating : Excellent service. Fast delivery.
Product : Great product.

Rosate Glyphosate 5L

Service:
Product:
++
++

Service rating : Delivery arrived next day as advisors fully advisors
Product : Have sprayed but a little early to rate result

Price Monitor

In the event of you seeing any of our products cheaper anywhere else, do let us know and we'll try our best to beat that price for you!

BEAT MY QUOTE!

Customer Services

Our friendly, helpful and knowledgeable staff are here to help!

Give us a call on 01902 440250
FAQs

Answers to our most frequently asked questions.

Credit Accounts

Sports club, business or school? Apply for a 30 day credit account here.

Delivery

Information concerning our delivery of courier and bulk items.

Forum

Interact with thousands of grounds care professionals for information and advice.

Brands

The Pitchcare store features over 2000 leading turf and amenity products at competitive trade prices and with the service you would expect from a leading internet retailer.

Pitchcare's products are supplied and used by national stadiums, golf courses, landscapers, professional lawncare in the UK and around the world. Our trained and helpful staff are on hand to offer specialist advice on all the products in our range whether you are looking for weedkiller, grass seed, line marking or any other lines from our extensive ranges.

Pitchcare.com was founded in 2001 by a Groundsman with the aim of improving the standard of sports turf, professional lawn care and amenity areas through the provision of knowledge, information and market leading turf care products.

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