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Independent Customer Feedback
very Good and helpfull
-- Feefo Reviewer
96%
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PC Customer Reviews

Pitchcare reviews

Feedback for Pitchcare has been compiled from 2959 customer reviews

Date Product Score Customer Comment

Everris Sportsmaster Autumn 4-12-12

Service:
Product:
++
++

Not used the product yet, waiting for rain!

Barrier H 5L

Service:
Product:
++
++

Service rating : Once an order is made, the product arrives within a couple of days. Great service
Product : We have a low level spread of ragwort over about 12 acres (adjacent to Council roads). It has taken a lot of time to get on top of it this year, but I think, and hope, we have done so. Next year will be the proof of the pudding. However, it says what it does, and the plants seem to be thoroughly dead within a couple of weeks.

Asteroid Biocare Weedkiller 1L

Service:
Product:
+
++

Service rating : I got a good service and advice on the best product to use.
Product : Initially I thought it was not going to do any thing after I have strayed the garden. For the first few days nothing happened but as the day goes by even after the fourth day it was still killing the weeds. So it's an excellent product.

Boughton Club Loam 25kg Bags

Service:
Product:
++
++

Service rating : The staff are always first class to deal with, very helpefull.
Product : Very suitable for our standard of cricket

Grassline Ready-Mark Paint 10L

Service:
Product:
++
NA

Service rating : Brill.
Product : Not used yet

Grassline Ready-Mark Paint 10L

Service:
Product:
++
++

Service rating : very quick in getting to know who I am and what I want, delivery very prompt and driver helpful
Product : good quality spreads well could do with it lasting longer?

Everris Sportsmaster Renovator Pro 10-2-4

Service:
Product:
++
++

Service rating : Efficient sales team
Product : Event Sportmaster is a very good product

Kettering Loam 25kg Bags

Service:
Product:
++
NA

Excellent service throughout - ten out of ten and gold star !!

MAX-LINE Instant Line Marking Paint 10L

Service:
Product:
++
+

Service rating : Next day delivery, a bonus!
Product : As the TV advert for a wood treatment product says "does what it says on the tin".

Amenity Glyphosate 360 5L

Service:
Product:
+
NA

Website excellent and company very responsive with prompt delivery. Only negative is high delivery charges to certain Scottish mainland postcodes (cost to deliver to my location was was double the cost of delivery to Aberdeen which is only 20 miles away?)

Asteroid Pro 360 Glyphosate Weed Killer 5L

Service:
Product:
++
++

Service rating : Speedy service.
Product : Who needs Roundup.

EverEdge Garden Rings

Service:
Product:
++
++

Service rating : Very quick delivery
Product : Excellent product

Merit Turf 5kg

Service:
Product:
++
NA

Service rating : Very quick delivery
Product : We've applied it and await results.

Rosate Glyphosate 5L

Service:
Product:
++
++

Service rating : The product arrived before the predicted date and in good order, perfect timing also I was just leaving to the allotment so it was delivered to the car boot and t the allotment in 5 minuets . Great
Product : Excellent current batch is working on clearing son very irritating dandelions in the middle of my paths on the allotment. After a short holiday I will start in on my new plot which has a doc leaf problem. If it works as well there goodbye doc leaf.

Everedge Classic - Black

Service:
Product:
++
++

Service rating : Very impressed with the organised method of sales
Product : Very simple to use with perfect results

Cyren Chlorpyrifos 1L

Service:
Product:
++
++

Service rating : The service was excellent in all respects
Product : Very good advice An excelled product

Grassline Coloured Concentrate Line Marker Paint (10 ltr)

Service:
Product:
++
++

Service rating : Great service every time.
Product : Does the job needed just right.

Rosate Glyphosate 5L

Service:
Product:
+
+

Received good advice and speedy service

Pistol 1L

Service:
Product:
+
+

Service rating : ----
Product : -z---'

Greens Grass Seed

Service:
Product:
++
+

Service rating : speedy delivery
Product : Have just started seeding will not know how successful it is yet for a few days still

Estate Grass Seed

Service:
Product:
++
++

Very helpful and comprehensive

70/30 Fine Turf Top Dressing - 25kg Bag

Service:
Product:
+
NA

Service rating : Had to rate down to "Good" as some confusion over delivery by PalletForce whose on-line tracking system was a complete waste of time. Pitchcare customer services were brilliant in getting things sorted & I also have to say the PalletForce delivery guy was also really helpful once delivery had been successfully arranged.
Product : Looks as expected.

Grassline Coloured Concentrate Line Marker Paint (10 ltr)

Service:
Product:
++
++

Service rating : Product arrived on time
Product : Good product, does what it say on the tin - or in this case on the plastic container!

Roundup Pro Biactive 450 5L Total Weed Control

Service:
Product:
++
++

Great product

LM2 Grass Seed 20kg

Service:
Product:
++
NA

Quick delivery,products arrived as ordered

Rosate Glyphosate 5L

Service:
Product:
++
+

Very prompt delivery

Grazon Pro Paddock Weedkiller 1L

Service:
Product:
++
++

Great service

Grassline Ultra Concentrate 10L

Service:
Product:
++
NA

product arrived within days

Rubber Mulch - Green

Service:
Product:
+
++

Service rating : The initial delivery was very fast but unfortunately one of the bags of mulch was damaged but they replaced it FOC wiithin 48hrs. Excellent service.
Product : The green mulch i perfect for underneath our boys play area. No bumps :)

Barrier H 5L

Service:
Product:
++
++

Service rating : Really good service kept well informed about the progress of my order
Product : Barrier h is the best thing since sliced bread does exactly what it says on the bottle I always use this product nothing else comes near to it Works brilliant

Everris ProTurf 12-5-20 +4MgO (2-3 Months)

Service:
Product:
++
NA

Order available very promptly

Pyrethrum 5EC - Professional Use Only

Service:
Product:
++
NA

Very good and rapid service.

Sand & Organic Top Dressing Pallet Of 40x25kg Bags

Service:
Product:
++
++

Service rating : Speedy delivery.
Product : Top dressing was very easy to apply.

Viano Bio Lime

Service:
Product:
++
+

Service rating : First class service, prompt delivery
Product : Having used bio lime previously, I have been pleased withe results

Everris Sportsmaster Renovator Pro 10-2-4

Service:
Product:
+
+

Service rating : Efficient
Product : Looks good so fat, time will tell

Roundup Pro Biactive 360 1L Total Weed Control

Service:
Product:
++
++

Service rating : Great service
Product : Excellent product

Rosate Glyphosate 5L

Service:
Product:
++
++

Service rating : very good service fast post will recommend to others
Product : this product is the best i have used one spray and no weeds for about 1yr very good keeps my drive clear excellent

Rosate Glyphosate 1L

Service:
Product:
+
NA

quick turnround of order and reasonable price

Rosate Glyphosate 5L

Service:
Product:
+
NA

as expected - no issues

Everris Sportsmaster Autumn 4-12-12

Service:
Product:
++
++

Service rating : The service provided was second to none
Product : It does what it says on the packet

Clinic Ace Herbicide (Glyphosate)

Service:
Product:
++
++

cracking price, super service

Pistol 5L

Service:
Product:
++
++

Service rating : Fast efficient service
Product : Good reliable product

MMC Pro Moss Killer 5L

Service:
Product:
+
+

Service rating : Delivery charge was expensive.
Product : I would like to know what the difference is between MMC-Pro and Patio Magic please. My reason for buying MMC-Pro is to deter the growth of moss. Will Patio Magic do the same job since it is more readily available at nearby retail outlets. Please reply to *personal details removed by Feefo*

Thanks

Amenity Glyphosate 360 5L

Service:
Product:
++
++

Service rating : Very efficient service. Easy to follow web site.
Product : Great weed killer easy to use container. great H & S info.

Rosate Glyphosate 5L

Service:
Product:
+
+

Service rating : Efficient and on time
Product : Products do job as advertised-happy with it.

MMC Pro Moss Killer 5L

Service:
Product:
++
+

Service rating : Very prompt and relaible service.
Product : Too early to be definitive but initial signs are that the desired effect is working.

Rosate Glyphosate 5L

Service:
Product:
++
NA

Very friendly and helpful

Pistol 1L

Service:
Product:
++
++

Great service.

Rubberloc® Standard Reinforced Rubber Belting

Service:
Product:
++
++

DELIVERED ON TIME SPECIFIED,GREAT SERVICE

Chipco Green 1L

Service:
Product:
-
++

Service rating : £16.95 for next day delivery - despatched on a Thursday - arrived on Tuesday! Excessive delivery charge with no alternative cheaper rate option available. If I hadn't really needed the product I would not have bothered.
Product : Previously used in professional capacity.


On 02-Sep-2014 the supplier responded:
Service rating :Thank you your feedback. We have contacted you directly to discuss this matter and to confirm that as your order was placed after the cut off time for next day delivery of 12pm, dispatch did not take place until the following day. This is in line with our delivery terms and conditions which you can find on our website. The cost of the consignment was due to your location being classified as Scottish Highlands. Our appointed courier is usually very reliable at meeting outlined windows, it appears in this case it took them two working days for goods reach your destination, north of Aberdeen. We have subsequently spoke to you regarding this and hope you are happy with our follow up action?

Customer Services
cs@pitchcare.com
01902440265

Play Sand 25kg Bag

Service:
Product:
++
++

The Pitch Care Customer Service team are always very friendly and helpful. Whenever I call and ask for delivery to be a specific date they are always obliging and help me out as much as possible.

Rosate Glyphosate 5L

Service:
Product:
++
++

Service rating : I Found the service to be very quick
Product : in the pass I have use this product and found it very good

Ji Premier Wicket iSeed

Service:
Product:
++
++

Fast and super efficient

Clinic Ace Herbicide (Glyphosate)

Service:
Product:
++
++

Service rating : Great products, amazing service
Product : This stuff will kill all weeds quickly and the area will remain weed free for about four months. I recommend you use this product on all your gravel surfaces.

EverEdge Classic - Slate

Service:
Product:
++
++

Service rating : Good website. Easy to view products and pros and cons of each type.
Product : good sturdy product that looks attractive

LM1 Grass Seed 20kg

Service:
Product:
++
NA

Competitive pricing and very prompt delivery

Amenity Glyphosate 360 5L

Service:
Product:
++
++

Service rating : Very quick and efficient.
Product : Too early to say, but seems to be working, very impressed so far.

Injectordos Pro Stem Injection Kit

Service:
Product:

Latest:
Service:
Product:
+W


++

+

Service rating : Fast service but very large box for a tiny needle for injection gun
Product : The black plastic on off tap on the tube leaked from day 1, now the threads have worn. I have used it only a few times. Not best pleased


On 16-Sep-2014 the supplier responded:
Product :Thank you for letting us know about this problem which we have now worked with you to resolve. We hope you are happy with the aftercare you have received?

Customer Services
cs@pitchcare.com
01902440265


On 17-Sep-2014 the customer changed their rating and added:
Thanks pitchcare had wee problem with tap on injection gun(not pitchcare fault) Jenni was great and is a credit to your company, kept me informed and up to date. Problem resolved fast and efficient, would have no problem ordering from pitchcare again. Thanks again jenny .

70/30 Fine Turf Top Dressing - 25kg Bag

Service:
Product:
++
++

Fast efficient dispatch and excellent product.

Roundup Pro Biactive 450 5L Total Weed Control

Service:
Product:
++
++

Service rating : Prompt delivery, easy online ordering.
Product : Exactly what I needed.

Asulox Herbicide

Service:
Product:
++
++

Service rating : Very quick
Product : Just what was needed

Clinic Ace Herbicide (Glyphosate)

Service:
Product:
++
++

Service rating : couldn't fault service
Product : excellent service - will use again

Tricoflex Hose Pipe 12.5mm (½ Inch) 12 Bar Rating

Service:
Product:
+
++

Service rating : Speedy delivery
Product : High quality product, worth the extra cost.

Bayer Super Strength Glyphosate 18 Sachets

Service:
Product:
-
NA

forgot to send it out, remembered when I chased them up - I had to buy another lot locally as I expected it on bank holiday weekend


On 02-Sep-2014 the supplier responded:
Service rating :We became aware of a delay for the delivery of your goods on the 19th August because stock was outstanding. A member of our Customer Service team attempted to contact you to advise of a delay. Unfortunately they were unsuccessful in contacting you and left a voice mail explaining the delay and advising the new expected delivery date. It appears you may not have received this and we apologise for any inconvenience caused.

Customer Services
cs@pitchcare.com
01902440265

Asulox Herbicide

Service:
Product:
+
+

Fast service, good price. Only minor quibble is that there's an option when you order for it to be left by the courier without a signature, but TNT won't do that, so it was delayed over the bank holiday. Not a major issue, and more TNT's problem than Pitch Care's

Anvil Nozzle 0.6L/min Yellow

Service:
Product:
++
++

Service rating : ace
Product : ok

Chapin 62000 Tree & Turf Pro Poly Knapsack Sprayer 15L

Service:
Product:
++
++

Service rating : Fast delivery thanks
Product : Good quality sprayer

Play Sand 25kg Bag

Service:
Product:
++
++

Service rating : Smooth ordering and delivery.
Product : Lovely sand.

Relay Turf 5L

Service:
Product:
++
+

Service rating : Easy to order and came when it said it would
Product : I have a big garden and trying the product bit by bit. It seems to be doing the job at the moment. I cannot give you further comments as some weeds take longer to be killed off than others. Brilliant job on dandelions.

Rosate Glyphosate 5L

Service:
Product:
++
++

Service rating : Good service, quick delivery
Product : Kills all it touches

Earthway 3400 Hand Held Spreader

Service:
Product:
++
+

Service rating : item ordered received in less than 48 hours.
Product : It takes pactice to spread the correct amount of lawncare product over the area
to be treated.

Everedge Classic - Black

Service:
Product:
+
+

Service rating : Very helpful especially when initially, wrongly delivered
Product : Not ideal for stony ground as each spike had to be dug out, good product though.

Long Last Ground Clear 12 Sachets

Service:
Product:
++
++

all very GOOD

EverEdge Classic - Slate

Service:
Product:
+
++

Service rating : Easy to order.
Product : As expected, good quality and finish.

Rubberloc® Rubber Buckle Tree Ties 24mm

Service:
Product:
++
++

The service was excellent and arrived promptly

Roundup ProBio 360 5L

Service:
Product:
++
++

Service rating : Kept informed from the point of ordering to delivery.
Product : Excellent product. Fantastic for killing everything it says it kills. Clear instructions for the product.

Micropak KS16 Knapsack Sprayer 16L

Service:
Product:
++
NA

Excellent service.

Maxwell Advanced Generate 12-3-9 +2MgO +2Fe Mini

Service:
Product:
+
+

Leaving the goods on the kerbside (gravel drive) was not helpful.

MAX-LINE Instant Line Marking Paint 10L

Service:
Product:
++
+

Service rating : The service from Pitchcare is really good, the staff are really helpful and always willing to provide advice, help, support and guidance to all products available in the market place.
Product : Max line paint is really good providing clear lines for all to see around the boundary and on the square.

EverEdge Classic - Brown

Service:
Product:
++
++

Service rating : Fats service, easy transaction, thank you
Product : Fantastic product, made our scruffy lawn edges look tidy

Roundup ProBio 360 5L

Service:
Product:
++
++

Service rating : Easy quick service
Product : Excellent product

Grazon Pro Paddock Weedkiller 1L

Service:
Product:
++
++

Excellent delivery

Cyren Chlorpyrifos 1L

Service:
Product:
++
NA

Product arrived promptly and well packaged.

Pro Master 36 Wicket Grass Seed

Service:
Product:
++
++

Service rating : Had trouble with online ordering system. But a phone call resolved this quickly and efficiently.

On the whole, a good company to deal with.
Product : Quality seed.

Micropak KS16 Knapsack Sprayer 16L

Service:
Product:
++
++

Service rating : Products arrived quickly.
Product : Good product for the job

Caste Off Carbendazim 5L

Service:
Product:
++
++

Service rating : Arrived promptly by courier. Despatch email with tracking link also useful.
Product : This is the only product I have tried for worm casts in lawns that actually works. I would have preferred it if the product had been available in a smaller size as I didn't really need 5 litres.

Maxwell Premier Preseed 6-9-6 Regular

Service:
Product:
++
NA

Service rating : Very competitive price and swift delivery.
Product : Not possible to rate a pre-seed fertiliser without a proper trial complete with control!

Action Replay Grass Seed

Service:
Product:
++
NA

Service rating : Very good communication and very prompt delivery. The Line marker and measuring wheel were very well packed.
Product : Grass sown last week and with the recent ideal weather and conditions, I am expecting and hoping for good germination.

70/30 Fine Turf Top Dressing - 25kg Bag

Service:
Product:
++
++

Service rating : Top dressing ordered on line with ease. The order arrived within the window specified and the delivery company phoned before delivery to give me an arrival time so I could be at home when it arrived.
Product : As an amateur gardener I was not sure what to expect. I ordered 25 kg bags which are easy to move and store and have used up half the topsoil. It is very fine and relatively easy to apply and although too early to tell I am sure it will improve my lawn.

Roundup Pro Biactive 450 5L Total Weed Control

Service:
Product:
++
++

Service rating : Great service and delivery
Product : Very effective.

Depitox 5L

Service:
Product:
++
NA

Brilliant service

Maxwell Bullet Soluble Iron

Service:
Product:
++
++

Service rating : quick delivery
Product : grass significantly greener

Everris Greenmaster Pro-Lite Turf Tonic 8-0-0

Service:
Product:
++
++

Service rating : very good
Product : did the job

Rubberloc® Standard Reinforced Rubber Belting

Service:
Product:
+
+

Service rating : James, the technical sales advisor was very helpful, even though we were complicated customers, wanting products delivered to France and changing our order half way through.
Product : Did just what we expected. Seems to be of a good quality.

Grassline Sportsline Aerosol Paints (x12)

Service:
Product:
+
++

Service rating : Ordered online with minimum effort.
Product : Delivered quickly and, having used this product before, I know the quality of it.

Asteroid Pro 360 Glyphosate Weed Killer 5L

Service:
Product:
++
+

Easy web purchas and prompt delivery

Grassline Ultra Concentrate 10L

Service:
Product:
++
+

Service rating : Prompt and efficient service.
Product : But it does settle out very quickley into the bottom of the container making it difficult to get out.

Everris Sportsmaster Fairway 12-6-9

Service:
Product:
++
NA

Great communication and fast delivery

LM1 Grass Seed 20kg

Service:
Product:
++
NA

Service rating : Delivered in good time by very helpful delivery driver.
Product : Awaiting germination.

Play Sand 1000kg Bulk Bag

Service:
Product:
+
+

Service rating : Order handled well but 1st delivery failed as no means of off-loading bulk bag from delivery lorry. I don't have a fork-lift truck at my house! I had to chase when next delivery would happen but Pitchcare handled that well. 2nd delivery was placed on road outside my house and I had to unload and barrow contents in from there.
Product : Very satisfied with the consistency and washed quality of the sand product, - just what I was wanting.
In summary, the product and price were good but delivery less satisfactory.

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Information concerning our delivery of courier and bulk items.

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Brands

The Pitchcare store features over 2000 leading turf and amenity products at competitive trade prices and with the service you would expect from a leading internet retailer.

Pitchcare's products are supplied and used by national stadiums, golf courses, landscapers, professional lawncare in the UK and around the world. Our trained and helpful staff are on hand to offer specialist advice on all the products in our range whether you are looking for weedkiller, grass seed, line marking or any other lines from our extensive ranges.

Pitchcare.com was founded in 2001 by a Groundsman with the aim of improving the standard of sports turf, professional lawn care and amenity areas through the provision of knowledge, information and market leading turf care products.

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