Whether you are maintaining to a 1st class county or a school wicket standard, our range of cricket loams are suitable for all end of season cricket wicket renovations, in season pitch repairs, and new constructions.
Fast service, good price. Only minor quibble is that there's an option when you order for it to be left by the courier without a signature, but TNT won't do that, so it was delayed over the bank holiday. Not a major issue, and more TNT's problem than Pitch Care's
Service rating : Easy to order and came when it said it would Product : I have a big garden and trying the product bit by bit. It seems to be doing the job at the moment. I cannot give you further comments as some weeds take longer to be killed off than others. Brilliant job on dandelions.
Service rating : The service from Pitchcare is really good, the staff are really helpful and always willing to provide advice, help, support and guidance to all products available in the market place. Product : Max line paint is really good providing clear lines for all to see around the boundary and on the square.
Service rating : Arrived promptly by courier. Despatch email with tracking link also useful. Product : This is the only product I have tried for worm casts in lawns that actually works. I would have preferred it if the product had been available in a smaller size as I didn't really need 5 litres.
Service rating : Very good communication and very prompt delivery. The Line marker and measuring wheel were very well packed. Product : Grass sown last week and with the recent ideal weather and conditions, I am expecting and hoping for good germination.
Service rating : Top dressing ordered on line with ease. The order arrived within the window specified and the delivery company phoned before delivery to give me an arrival time so I could be at home when it arrived. Product : As an amateur gardener I was not sure what to expect. I ordered 25 kg bags which are easy to move and store and have used up half the topsoil. It is very fine and relatively easy to apply and although too early to tell I am sure it will improve my lawn.
Service rating : James, the technical sales advisor was very helpful, even though we were complicated customers, wanting products delivered to France and changing our order half way through. Product : Did just what we expected. Seems to be of a good quality.
Service rating : Order handled well but 1st delivery failed as no means of off-loading bulk bag from delivery lorry. I don't have a fork-lift truck at my house! I had to chase when next delivery would happen but Pitchcare handled that well. 2nd delivery was placed on road outside my house and I had to unload and barrow contents in from there. Product : Very satisfied with the consistency and washed quality of the sand product, - just what I was wanting.
In summary, the product and price were good but delivery less satisfactory.
Service rating : Excellent service, fast & efficient delivery and website is very informative Product : Does a great job on hogweed, add 10ml of cheap washing up liquid to recommended dosage rate makes it 'stick' better
Service rating : Excellent communication, delivered when promised. Will use this company again as its so refreshing to deal with an organisation who values its customers Product : Excellent product clear instructions and product quality
Service rating : I am not impressed your support team basically do not reply email enquiries. Product : We started to purchase your product last year and was very satisfied. However, from this April I received negative feedback about quality of your product from our care taker. I am afraid we may choose other supplier if we can see any improvement in near future.
On 27-Aug-2014 the supplier responded: First of all, please accept our sincere apologies. I have checked our inward email records and your emails to us, were unfortunately being junked and were therefore not picked up by our customer service or sales teams. This is highly unusual and I have reported this to our IT team and am awaiting an explanation. Could you please re-send any emails for the attention of firstname.lastname@example.org as we are unfortunately unable to retrieve the content. We will be in touch regarding this matter and to address issues you have experienced with the paint - thank you for making us aware, we will do everything we can to rectify the situation.
Service rating : Very good service - products arrived very promptly, after sales experience excellent with helpful and knowledgeable staff - I will definitely buy from Pitchcare again. Product : Too early to say - but from past experience a very good product
Service rating : Very efficient. Delivery came within two days. Queried about delivery both on the phone and email and very polite and helpful responses. Product : Have only just put down on my driveway but I have no doubt it will do the job.#
A friend has always come and sprayed for me with same product.
Service rating : Did not get a reminder about my annual subscription. Product : After making queries about my renewal and paying for it, I am still waiting on my latest magazine.
On 27-Aug-2014 the supplier responded: Thank you for your feedback. Our apologies you were not contacted when your subscription became due. This would normally have been done automatically by our renewal system but it appears an IT error occurred and you were not notified. We have dispatched a complimentary June/July Pitchcare magazine, which is the copy you have missed due to this error and your August/September copy will also be with you this week. We trust that you are satisfied with our follow up service regarding this issue?
Service rating : quick delivery Product : not used it yet as its been raining. Not sure how long after application is it safe for it to rain.
On 26-Aug-2014 the supplier responded: Product :Thank you for your kind feedback. It is generally ok to apply the product once the leaves of the plant become dry, typically around 6 hours after rain has stopped. We hope this information is useful to you and please don't hesitate to contact a member of our technical team if you have any further enquiries.
Service rating : I phoned before placing my order and pitchcare made sure I had exactly the right product for the job. Delivery was less than 24 hours Product : It was the only product for this job recommended by the Environment Agency
Service rating : Extremely fast delivery, item was very well packed. Product : Good quality product, easy to fit, just watch for sharp unfettled edges on the spikes. It makes the border edge look very neat and tidy.
Service rating : It took 10days to deliver the goods. Not sure how long it would take without chasing. Product : Very good product, well wrapped
On 26-Aug-2014 the supplier responded: Service rating :Thank you again for taking the time to discuss the issues you experienced with this order. To reiterate, the delay was the result of a miscommunication between our manufacturer and the haulier company, which we would like to reassure you is a very rare occurrence. We would like to take this opportunity to once again apologise that the service you received was not up to our usual high standards and hope you feel we have subsequently addressed this problem to your satisfaction?
Service rating : Excellent service, I ordered the Pitchcare magazine which arrived within a couple of days! Product : I am a bowls club greenkeeper and sometimes have to wait a few issues for bowls green articles, even though I find the odd article dealing with other sports greens interesting.
Service rating : Superb technical support from Pitchcare to help choose the right product for pre seeding and aftercare of our new lawn. Product : The new seed germinated quickly and has soon grown into a superb lawn.
The low nitrogen in this fertiliser promoted the establishment of the roots.
I Ordered the Battery on a next day delivery, the product took a full 7 days to arrive, missing the event I needed it for which was my sons birthday party.
On 19-Aug-2014 the supplier responded: Apologies for the delay in your order, unfortunately due to unforeseen circumstances, the courier lost the first order and failed to inform us of this. We got another product out to you as soon as we could from stock. We are trying to minimise these issues constantly but unfortunately sometimes there is a breakdown of communication.
The Pitchcare store features over 2000 leading turf and amenity products at competitive trade prices and with the service you would expect from a leading internet retailer.
Pitchcare's products are supplied and used by national stadiums, golf courses, landscapers, professional lawncare in the UK and around the world. Our trained and helpful staff are on hand to offer specialist advice on all the products in our range whether you are looking for weedkiller, grass seed, line marking or any other lines from our extensive ranges.
Pitchcare.com was founded in 2001 by a Groundsman with the aim of improving the standard of sports turf, professional lawn care and amenity areas through the provision of knowledge, information and market leading turf care products.