Online Store

Delivery

If you would like delivery to a country other than the UK, please call us on +44 (0)1902 824392

Pitchcare products are sourced from a variety of suppliers from around the UK.

Each of the suppliers will despatch products direct to the customer from their own premises.

The majority of products have post and packaging and/or haulage charges included in the price. Where this is not the case, any additional charge is shown clearly on the product page and also in the checkout area.

Delivery times are shown on the product page, in the checkout area and also on the order confirmation.

Please Note: Some products are delivered on pallets or in 1 tonne bags, in which case lorries are used and a kerbside delivery only can be guaranteed. We will do our best to deliver as close to the property if access allows. We are not able to carry materials up paths or to rear gardens. Access to sites must be on hard roads over which a vehicle can pass without sustaining or causing damage of any kind.

It is the customer's responsibility to let us know if there are access difficulties, low bridges, narrow single lanes, weight limit roads, steep driveways or hills. Please call 01902 824392 if you have any concerns.

The supplier will make every effort to deliver products ordered on the agreed date, but if for any reason the supplier is unable to deliver then no liability whether in damages or otherwise for delay of whole or any part of the goods ordered arising from any cause whatsoever. Delivery by the supplier shall be conditional upon access free from encumbrances and good roads being available to the company.s vehicles to the place of delivery. If the supplier, or its agent cannot gain access to the delivery address then additional costs may be incurred. In the case of kerbside deliveries the customer, or somebody appointed by the customer, should be at the delivery point to accept the delivery.