New Staff appointments at Turfmech
New Sales Director
Leigh Bowers has been appointed Sales Director of Turfmech Machinery Ltd, one of the UK's leading manufacturers and suppliers of professional turf and grounds maintenance equipment.
Formerly Turfmech's Customer Services Manager, Leigh brings to his new position a wealth of experience gained in advising and supporting new and existing users of the company's mowers, debris blowers and vacuums, greens sweepers, precision top dressers, materials handler and the Viba-Timer vibration-activated hour meter.
Among Leigh's new responsibilities as Sales Director are the planning and directing of all aspects of Turfmech's sales operations including liaising with and directing the field sales team, providing product advice and assistance to customers and dealers, scheduling product demonstrations and arranging Turfmech's presence at open days, shows and exhibitions. He will be responsible also for advising the production department of future build requirements to satisfy customers' demand for new machines delivered throughout the year.
Leigh will continue to be based at Turfmech's offices and engineering centre in Hixon, Staffordshire, in his new role for the company. Responsibility for Turfmech's marketing and promotional activities remains with Managing Director, Austin Jarrett.
"Taking on the position of Sales Director presents new challenges and new responsibilities," commented Leigh. "My aim is to provide Turfmech's customers and dealers with the best possible advice and support to help them with their buying decisions," he commented. "Delivering first-class customer service has been my watchword since I joined Turfmech in 1999 and it will continue in my new role for the company as we strive to increase sales and build even better customer relationships over the coming years."
New Customer Services Manager
Graham Probyn has been appointed Customer Services Manager of Turfmech Machinery Ltd, the Staffordshire-based manufacturer and supplier of turf and grounds maintenance equipment.
Previously employed as a service technician with the company, Graham takes over the position of Customers Services Manager from Leigh Bowers who is now Turfmech's Sales Director.
Graham, who joined Turfmech in 2003, has been given responsibility for managing and developing Turfmech's acclaimed after-sales parts and service operations, working with the existing dedicated and experienced staff within the company's parts and service departments.
"My aim is to achieve and maintain the very highest levels of customer satisfaction with all aspects of Turfmech's after-sales service," commented Graham. "This begins with thorough preparation and proper installation of new machines through to the timely provision of future servicing and parts requirements so that end-users derive maximum benefit from their Turfmech investment throughout its working life."