"A golden opportunity to walk the walk, talk the talk, cut the grass, drive the ride-on, trim the edges - and all in surroundings not far off what heaven must be like," was how one visitor described the latest demonstration day at R T Machinery's Vale of Aylesbury home at Nether Winchendon, in September.
The latest in a series of annual open-air open-days saw the family business welcome more than 150 customers to a day of hands-on product experience with machinery and demonstrators from key supporting RTM brands including Etesia, Pellenc, Dennis, Sisis, Wessex, Scag, Kilworth, Eliet, Indespension and many others.
Accompanied by a jazz band and catered for with a hog roast, drinks and lots of cake, the company's customers made the most of the opportunity to get into the real detail of the machinery in the late summer sun. The company feels that direct involvement with equipment in the open air, with expert advice and no time pressures makes for a valuable learning experience for customers.
Commenting on the event, visitor, Andrew Grout, Head of Abbey Gardens, Woburn, commented, "I learnt a lot on the day about the many products offered, and we were able to recognise and solve some issues the London Gardens team had with using existing machinery. All together a very fruitful day."
Suppliers were equally effusive. As Les Malin, Operations Director of Etesia UK put it: "As a manufacturer Etesia have always championed the benefits of dealer open days, but they only work if the effort is put into them. This was clearly evident today. A well organised event with a diverse customer mix, National Trust, local authority, well known Multi National Companies and private individuals. The RT Machinery team obviously put a lot of effort not only in getting the customers here but giving them plenty to see and do. You always know a good event when the end of day arrives and no one has had a chance to look at their watches."
Founder Richard Taylor summed it up saying, "Positively the best one day event and show we have ever held. Well attended, good use of resources and thoroughly enjoyable. Our staff were a credit to us. So were our brand partners. Well done all. Roll on next year's RTM Show." - and that will take place on Wednesday 6th September next year at the same venue."