TORO APPOINTS NEW TRAINING MANAGER AS PART OF CUSTOMER CARE INITIATIVE
Toro turf machinery distributor Lely UK has appointed Ian Sumpter as its new Toro training manager. His appointment is part of a programme of wider initiatives being introduced by Toro aimed at establishing itself as the turf machinery industry's No 1 in customer care.
As such Ian Sumpter will play an important role in ensuring that Toro dealer service engineers, and those at its customers on golf courses, sports grounds and other locations, are fully trained and proficient in all aspects of servicing Toro machines.
He will work closely with Lely's technical advisors to develop and deliver a programme of operator and service training throughout the UK, which will also include end-user personnel who operate equipment, and Lely's own staff at its St Neots, Cambs., headquarters.
"This is a very exciting opportunity for me," Ian said. "Toro has a reputation for delivering a superb standard of after sales service and training and I am looking forward to being part of that process."
Ian Sumpter brings with him 13 years' experience of a wide range of related industries, including greenkeeping and sports and amenity turf management.
He has recently become engaged and lives in Bedford.
For further press information contact:
Lucy Ohsten or Colin Turner at FSW
Telephone: 01508 491400
Issued on behalf of Toro Commercial Products
by FSW Group Limited, Norwich, United Kingdom