Golfers vs Greenkeepers - who has priority?
Most greenkeepers will be able to narrate at least one story of a golfer 'playing up' when they are trying to cut the green, of being hit by 'some idiot' who thinks it's their God given right to be allowed to play through, or an ensuing argument about right of passage.
So, who is right? There is no simple answer, but communication with the membership and the 'pay and players' is vital.
The bottom line is that greenkeepers are there to prepare the course each day for the golfers. That is their raison d'être, plain and simple.
During the spring, summer and early autumn months, greenkeepers will, or should, be out on the course ahead of the day's play, beginning at the first hole and progressing around it in numerical order. And, if clubs have an 'earliest tee time' arrangement that is a minimum of an hour and half after the greenkeepers have started their work, many of these altercations could be avoided.
As one course manager commented; "the greens staff should be well ahead of the golfers whilst carrying out morning course set up jobs, i.e. cutting, raking, hole changing etc. Start times should ensure that we always have an hour and a half to two hours head start on the first tee off time. If a golfer has teed off before the designated first tee time, then the greens staff have full right of way, it is the golfer who is then in the wrong."

Ah, common sense; something sadly lacking in this day and age or, as those wretched meerkats say, "simples". But we all know it is not that simple.
Where a golf club has a decent size team able to achieve the above, i.e. staying ahead of play, then incidences as described should be few and far between. But many of the smaller courses run with a skeleton crew, especially in these austere times, and simply don't have any other option but to be working out on the course during play.
Many of these smaller courses will also use volunteer members to rake bunkers or help out with conservation and winter projects, and that opens up another can of worms (sorry to mention worms!).
And, of course, during the winter months, there is very little option but for greenkeepers and golfers to co-exist.
A lot of golfers believe that they have paid good money to play and, therefore, have the right to play whenever they feel. It's an understandable viewpoint, but very misguided. They have probably paid good money for their car, but that does not give them the right to drive it where they choose, especially if it endangers others.

It is also understandable that greenkeepers react furiously. "I got hit on the arm one day cutting the surrounds of greens. I picked up the ball and threw it into a gorse bush. The golfer approached me and asked why I did it? I replied by pointing out what damage he could have done and the arrogance he had shown," commented one greenkeeper.
In this instance, both parties were in the wrong, even if the golfer had instigated the confrontation. Clearly, the golfer should not have launched his ball in the direction of the greenkeeper yet, equally, the greenkeeper should have been aware that there was an idiot close by playing a shot! It takes a couple of seconds to look up, move aside, allow the shot to be played and then speak to the golfer calmly - without injury or loss of ball.

That, in a nutshell, is what greenkeepers have to deal with on a regular basis. So, how can the problem be resolved? It has to start at the sharp end, with the club, committee and pro shop.
The club/committee should:
- Set a first tee time of the day at least one and a half hours after first light. This tee time should change with the available daylight (with the exception of winter)
- Remind any golfer on the course before this time that he/she is breaking the rules of the club and risks losing their membership rights, or
- Put up signage stating that greenkeeping staff have priority on the course until the allotted first tee time
- Remind golfers that they must allow the greenkeeping staff to complete their work before playing their shot, unless otherwise waved through
- Remind any golfer failing to abide by the above that they will be asked to leave the course
- Ensure that all golfers are adequately insured

The pro shop staff should:
- Ensure that no golfer is allowed on the course ahead of the first tee time, unless by prior arrangement with the club and the greenkeepers
- Make golfers aware of work being carried out on the course when booking tee times. This applies to both members and pay and play
- Ask golfers to respect the work of the greenkeepers by allowing them to complete their task before playing their shot
- Explain the dangers of hitting golf balls at other players or greenkeeping staff
The greenkeepers should;
- Go about their work (where possible) in a timely manner
- Move to one side and wave players through, where practicable and possible
- Avoid confrontation with golfers
- Report any golfer who does not comply with the above
- Be given powers similar to a course marshall should they see any golfer acting in a manner that does not befit the etiquette expected on a golf course
All the above should be communicated to golfers via the club website, notice board, newsletters, on course signage and in general conversation.

And, of course, it goes without saying that interaction between yourselves and the members is vitally important. In the course of my work, I see very few club websites where a page is allocated to their greenkeepers. You should insist that you are able to have a voice in the members section to communicate your work, your plans for the future and, as required, your concerns.
I find it very puzzling that the majority of golfers would never play up intentionally to a fellow player because they understand the dangers of doing so, and the etiquette of golf, so why the hell do it to a greenkeeper?
Put simply, greenkeepers are going about their work and should not expect to be 'fired at' with lethal missiles!
I'll leave you with one final comment from a golfer; "What I do detest is the greenkeepers with tractors and mowers moving around when I'm about to hit my ball. This is when greenkeepers having priority is a definite no no."
Good luck!