How Cambridge United is transforming wellbeing in turfcare

Turfcare is tough, but Cambridge United is fighting back. Head Groundsman Ian Darler reveals how bold new wellbeing initiatives are tackling isolation, pressure and burnout head-on.

Awareness of mental health within the turfcare sector has grown rapidly in recent years, but many challenges remain - particularly in a profession marked by long hours, pressure around fixtures and often solitary working conditions. Cambridge United is taking a proactive approach.

Through its newly launched Bright Horizons Café and a series of wider wellbeing initiatives, the club is creating meaningful support for both staff and the community.

Pitchcare sat down with Head Groundsman Ian Darler to discuss the impact of these programmes and what the industry can learn from them.

Can you tell us about the Bright Horizons Café and why it was created?

The Bright Horizons Café was developed by myself and the Cambridge United Foundation as part of its ongoing commitment to community and staff wellbeing. The Foundation already offer initiatives like Mind Your Head and Wellbeing Walks for older adults, so establishing a regular, welcoming space at the Cledara Abbey Stadium felt like the natural next step.

The café provides a relaxed drop-in environment, offering calming activities - from mindfulness and carpet bowls to puzzles or simply a cup of tea. Its purpose is to support those experiencing anxiety, loneliness or isolation, which continue to be significant issues, particularly for men under fifty.

Ian Darler, Head Groundsman, Cambridge United FC

What has the reaction been like so far? Have you seen a positive impact?

The response has been incredibly encouraging. Visitors tell us how reassuring it is to know the café is there each month. Some come for a friendly chat; others arrive because they’re struggling and need a safe space. It’s fostered a real sense of connection - people value having somewhere they can just be themselves.

Would you recommend similar mental health initiatives to other clubs?

Absolutely. Football clubs sit at the heart of their communities and can reach people who may never engage with traditional support services. Offering something informal and approachable - a café, wellbeing activities, even gentle sports sessions - can genuinely change lives.

How important is mental health support for those working in turfcare?

It’s essential. Groundcare staff face long hours and tight fixture schedules, and they often work alone. Employers have a duty of care. If someone has a visible injury, people check in.

With mental health, you often can’t see the problem - so asking how someone is becomes even more important.

Burnout seems common in outdoor and seasonal work. How can someone tell the difference between fatigue and burnout?

Fatigue is temporary - it tends to lift with rest and sleep, often after a busy period. Burnout is more serious. It’s chronic emotional, physical and mental exhaustion that doesn’t improve with rest. People may feel detached, negative, unmotivated or as though they’re no longer achieving anything. Recognising these signs early is crucial because burnout needs proper support.

What other wellbeing initiatives have you been involved in?

One of the newest is Fishing Buddies Cambridge, which actually started by chance. Fishing has always helped me clear my head. One day I bumped into two old friends on the bank - both said they wanted to fish again but felt unable due to health issues or low mood. I joked about starting a fishing group, and they said they’d join if it meant they wouldn’t have to go alone.

That conversation turned into our first events, which have been incredibly positive. People open up, share what’s going on in their lives, and support one another. The Cambridge United Foundation will soon be partnering with the project.

Do you think associations within turfcare can do more to help with mental health and wellbeing?

Without question. Cambridge United shows what’s possible. Ten years ago, there was hardly any support. Now we have monthly Time Out sessions, mental health ambassadors in every department, and access to independent counselling. Strong backing from the directors, managers and HR has made a huge difference.

Many ground staff work alone. How does this isolation affect mental health, and what can be done?

Isolation can have a real impact. Ground staff are often first to arrive and last to leave, and it’s easy to go long stretches without speaking to anyone. We make sure to take breaks together so there are at least a couple of chances each day to talk. We also have a lone-working policy to avoid anyone being isolated during unsociable hours.

As a manager, what’s the best way to support staff who may be struggling?

Honesty and trust. My team know they can talk to me about anything - work-related or personal. If someone seems off colour, I ask if they’re okay. If the answer doesn’t feel genuine, I ask again. That second question often opens the door.

Supporting staff through mental health challenges builds trust and strengthens the whole team.

Spotting the subtle signs

What subtle signs might indicate a colleague is having difficulties, and how should you approach them?

When you know your team, you notice small changes in behaviour or attitude. They might be quieter, withdrawn or just not themselves. I approach it gently - ask if there’s anything I can help with and check whether they’re okay. Sometimes just showing that someone cares is enough to make a difference. Asking that simple question can be a turning point.