Talking Turf - Volunteering on the big stage

Volunteering at tournament venues is a valuable development tool for greenkeepers and course managers seeking broader experience and higher standards.

From local championships to the biggest stages in world golf, these opportunities provide exposure to agronomic practices, management styles and pressures that cannot be replicated at a single site.

From local amateur championships to the biggest stages in world golf, these opportunities provide exposure to agronomic practices, management styles and operational pressures that cannot be replicated at a single site.

Richard Johnstone, Course Manager at Royal Aberdeen Golf Club, has volunteered at events ranging from grassroots tournaments to The Open Championship, the Ryder Cup and major events in the United States. Here, he reflects on what motivates him to volunteer, the lessons learned from working alongside industry-leading teams, and how those experiences continue to shape his approach to course management.

What initially motivated you to volunteer, and what were you hoping to gain?

Volunteering has always been about developing my skills, broadening my knowledge and contributing in a small way to the delivery of a successful event. Early in my career, it offered first-hand exposure to best practice, new equipment and the organisation required to stage a championship.

Watching experienced professionals operate under pressure developed my problem-solving skills and improved my understanding of managing teams in a tournament environment.

Having worked full-time at only two clubs in the north of Scotland, volunteering has also allowed me to travel, experience different climates and cultures, and build a strong professional network. I always try to bring something back to my own club to improve the playing experience.

How did you choose which clubs and events to volunteer at?

My journey started locally, supporting smaller tournaments where extra resources can make a noticeable difference. These events are a great entry point and allow you to support neighbouring clubs while managing your own responsibilities.

As my experience grew, I approached clubs hosting events such as the Boys’ Amateur Championship, The Amateur Championship and the Scottish Amateur Championship, wanting to understand preparation levels, team management and course set-up under pressure.

Being selected to volunteer at major events including The Open Championship, the US PGA Championship, The Players Championship and the Ryder Cup has been a career highlight. My ambition is to complete the set by volunteering at a future US Open and Masters Tournament.

Richard at The players Championship 2017.

What differences did you notice in turf management practices?

Even between the two clubs I’ve worked at full-time, approaches have differed significantly, largely due to budgets and resources.

That contrast is even more apparent at major championships, where conditioning depends on staffing, machinery and investment. At some tournaments, I worked alongside more than 150 additional staff. Much of the preparation is completed before volunteers arrive, with teams providing the final polish and support during challenging weather.

Were there any techniques or approaches that stood out?

At larger events, the scale of staffing allows tasks to be completed quickly and efficiently. Teams are often allocated specific holes to ensure the course is clear before play begins.

Data plays a central role in daily set-up, with performance targets closely monitored. In the United States, faster greens are more common, often achieved through lower cutting heights and greater use of rollers compared to the UK.

How did working with different soil types and turf species develop your understanding?

Working with both cool- and warm-season grasses was invaluable, particularly seeing how different turf types are managed to achieve similar performance outcomes.

Coming from links courses with relatively low inputs, it was eye-opening to see the intensity of fertiliser, irrigation and chemical programmes in the USA, along with products no longer permitted in the UK.

Richard with a team member from Le Golf National, Paris during the Ryder Cup 2018. 

 

What did you learn about managing turf under different resource levels?

Greater resources undoubtedly make delivering top-quality conditioning easier, but host clubs are always striving to present the course at its best. Reliable machinery and sharp reels are fundamental, especially in the lead-up to tournaments.

Have these experiences influenced how you manage your own course?

Absolutely. Volunteering in different environments exposed me to a range of challenges, perspectives and working practices. It’s made me more considered and flexible in my approach, encouraging me to look beyond short-term fixes and focus on sustainable solutions that benefit both the course and the team.

How valuable was working alongside other course managers and teams?

It was hugely valuable. Championship pressure showcased industry-leading standards, open communication and a strong willingness to share ideas. I gained insights into tournament agronomy, leadership and the importance of staying composed and adaptable.

Were there particular pressures that proved to be learning moments?

Tournament weeks are fast-paced, with tight schedules where small mistakes can have major consequences. It reinforced the importance of attention to detail and clear communication.

Observing how experienced managers handle pressure was a key learning point and helped build my confidence in communicating and performing effectively in high-pressure situations.

Have you implemented changes at Royal Aberdeen as a result?

Yes. I now place greater emphasis on planning, communication and data-led decision-making, alongside clearer role definition within the team, which has helped raise daily presentation standards.

How important is hands-on experience compared to formal education?

Hands-on experience provides the foundation, while education explains the ‘why’. The strongest greenkeepers continually move between learning and practice, applying knowledge and adapting based on results.

What advice would you give to others considering volunteering?

I’d strongly recommend it. Volunteering demonstrates initiative and commitment, strengthens your CV and provides exposure to different standards, grass types and budgets. The key is adapting ideas to suit your own course.

How can cross-club volunteering benefit the wider industry?

It encourages knowledge-sharing and helps raise standards across the profession. For younger greenkeepers, apprentices and students, it offers invaluable experience and networking, helping the industry tackle shared challenges such as staffing shortages and rising expectations.